Shipping policy

Thank you for choosing Wolf Mattress for your bedding needs. We aim to make your shopping experience as convenient as possible. Here's our simple shipping policy:

1. Free Shipping: We offer free standard ground shipping on all orders within the contiguous United States.

2. Delivery Time: Once your order is placed, please allow 3-5 business days for processing and handling. After that, delivery typically takes 7-10 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

3. Delivery Method: Our mattresses are shipped via standard ground delivery service. Larger items may require freight shipping, and the delivery company will contact you to schedule a convenient delivery time.

4. Shipping Restrictions: At this time, we only ship within the contiguous United States. We do not ship to PO boxes, APO/FPO addresses, or international destinations.

5. Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order's delivery status.

6. Signature Requirement: For security purposes, a signature may be required upon delivery of your mattress. If you won't be available to sign for the package, you can contact the delivery company to make alternative arrangements.

7. Damaged or Missing Items: If your mattress arrives damaged or if any items are missing from your order, please contact our customer service team immediately at support@wolfmattress.com

8. Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information on returning or exchanging your mattress.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We're here to help! Thank you for choosing Wolf Mattress.