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Terms and Conditions

Please note the following terms & conditions regarding our 101 Night Home Trial:

1) Our serviceable area for returns & exchanges and refunds is the United Sates only, including Alaska & Hawaii. Mattresses taken outside of our serviceable area are not eligible unless returned to our service area at owners risk & expense.

2) If you finance your mattress, any refunds will be less applicable financing fees paid to date.

3)If you request a refund and are within 31-100 days of your purchase, we will request you tear the law tag off the mattress and mail to:

Customer Service
24 Thompson Rd.
East Windsor, CT 06088

Upon receipt of your law tag we will issue a refund for the amount spent on the Wolf Mattress, less processing fees for shipping and delivery.

Processing Fees are estimated to be 10% of the retail price of your mattress, but may vary based on current market prices and geography.

4) Our sleep trial is limited to one return per household. Your household is defined by your customer name or shipping address or billing method/account or billing address.

5) Your mattress must be used on a foundation or non-yielding bed frame with proper structural support. For the purpose of our Home Trial, a proper bed frame is defined as having at least 5-6 legs supporting a Queen, King and Cal King and 4 legs supporting a Twin & Full mattress. For Queen, King and Cal King
slatted bed frames, the slats cannot be greater than 5 inches apart and each slat needs to be a minimum of 2 ½ inches wide. A boxspring that contains springs can sag over time and may void the sleep trial & warranty.

6) Mattresses must be rotated head-to-toe once a month for the first 6 months and then every other
month after than to ensure even wear.

7) A compressed mattress must be opened within 30 days of receipt.

8) In home delivery & set up services are non- refundable. If an order is canceled after shipment commences, any associated shipping fees are non refundable.

9) Shipping fees & surcharges to Alaska & Hawaii are non-refundable.

10) Mattresses that have not been opened within 90 days of delivery are considered misused and are ineligible for warranty claims and returns.