Wolf’s Return & Refund Policy

90-Night Comfort Trial

Wolf is so confident you’ll love your mattress that we’ll exchange your mattress or refund your money in full if you are not completely satisfied. This promise extends to all Wolf Mattresses.

We do ask that you wait for at least 30 days from the date of delivery to contact us about an exchange or refund. This allows adequate time for you to properly adjust to your new mattress. This comfort trial can only be used once per customer per calendar year.

Exchanges and Returns

There are several ways that we can work with you to find the best possible solution:

• Modify your current mattress by providing a topper to enhance the level of support.

• Make sure that you have a proper frame and center support.

• Make sure that your mattress is not restricted and that there is sufficient airflow to the mattress.

• Make sure the slats, if you are using a slatted foundation, are spaced no more than 3 inches apart and are fully supported in the middle with queen and king sizes.

• If you purchase semi-flexible slats, they will have to be supported with an added non-flexible foundation, or what is called a bunkie board. If slats are bowed in any way they may have too much flex to provide the necessary support.

• If you are using a previous box spring from your old mattress, make sure it is not a wire semi-flexible foundation. Stand on the old box spring and observe if it bends. If you see any flex at all we highly recommend you replace your old box spring with a more solid foundation.

• We can suggest another Wolf mattress that may work better for you and simply exchange your mattress.

• Your existing mattress will need to be donated with proof of donation.

• Prices between mattresses may vary.

• Shipping costs on all exchanges are free.