Your New Adjustable Base has a 20-Year Limited Warranty, subject to the terms and conditions set forth herein. The Purchaser must show original proof of purchase for the Warranty to be valid. The decision for repair or replacement of defective parts under this limited warranty is the option and sole discretion of the manufacturer.
Year 1: Full Coverage of Parts and Labor
The manufacturer warrant’s against defects and workmanship in the adjustable base for a period of one year from the date of purchase.
During this time, the manufacturer will repair or replace, at no cost to the original, purchaser, any warranted parts found to be defective by the manufacturer.
Year 2 - 3: Full Coverage of Parts Only
During years 2 and 3 from the original purchase date, the manufacturer will offer the original purchaser replacement parts for any defective adjustable base parts determined by the manufacturer to be defective. The manufacturer's liability is limited to the replacement of the defective electrical and mechanical parts only.
The original purchaser shall bear all shipping costs for parts and installation labor related to the delivery and replacement of the defective parts.
Year 4-20: Full Coverage of Mechanical Parts Replacement
During years 4 through 20, the manufacturer will offer the original purchaser mechanical replacement parts for any mechanical base part to be found defective. The original purchaser shall pay 1/16 of the current replacement parts multiplied by the number of years after the fourth year from the original purchase date.
The manufacturer’s liability is limited to the replacement of the defective mechanical parts only. This does not apply to the fabrics, electrical components, lift motors, massage motors, and wood components. The purchaser shall bear all transportation costs for parts and installation labor related to the delivery and replacement of the defective part.
Additional Terms and Conditions:
This warranty is void and does not apply:
To any damage caused by the user
If damage occurred during transit or mishandling
Subjected to physical or electrical abuse or misuse
Exceeded the Load Capacity recommended by the manufacturer in your Owner's Manual
Repair or replacement of adjustable base parts will be the sole remedy of the purchaser. This warranty excludes reimbursement for the inconvenience and normal wear and tear. There shall be no liability on the part of the manufacturer and their respective parents, subsidiaries, divisions, or affiliates for any special, indirect, incidental, or consequential damages or other damages, claims, or loss not expressly covered by terms of this Limited Warranty.
For further assistance, please contact the dealer you purchased your Adjustable Base from.
American Made Since 1873
3434 S. Maplecrest Rd.
Fort Wayne, IN
